Salesforce Experience

My experience in Salesforce nonprofit processes and products includes:

  • Nonprofit Cloud for Salesforce (2023 release)
  • Nonprofit Success Pack (NPSP)
  • Program and Case Management
  • Fundraising, Donor Management, and Marketing
  • Stakeholder and Volunteer Management
  • Grantmaking incl. online Grant Portals

Director, Customer Success @ DTG

My role as Director, Customer Success at DTG - Digital Transformation Group includes managing the delivery of Salesforce projects, ensuring DTG processes and best practices are followed, and allocating resources to meet business needs. I also work on larger projects at various points in the implementation lifecycle to ensure that the processes we’re developing truly meet the needs of nonprofit organizations.